Supa-interiors Consultants T/A La Casetta values your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
________________________________________
1. INFORMATION WE COLLECT
We may collect and process the following personal data:
- Personal Identifiable Information (PII): Name, surname, email address, phone number, delivery address, and billing information.
- Payment Information: Payment details are securely processed by our payment service providers, and we do not store credit card details.
- Browsing Data: IP address, browser type, device information, and browsing behaviour on our site.
- Communication Data: Information provided when you contact us via email, forms, or customer support.
________________________________________
2. HOW WE USE YOUR INFORMATION
We use your data to:
- Process and fulfil your orders, including payments, shipping, and customer service.
- Communicate with you regarding order updates, promotions (with your consent), or service-related inquiries.
- Improve our website experience, security, and functionality.
- Comply with legal and regulatory obligations.
________________________________________
3. COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies to enhance your browsing experience and analyse site performance. By using our website, you consent to our use of cookies. You may disable cookies through your browser settings, but this may affect website functionality.
________________________________________
4. DATA SHARING & THIRD PARTIES
We do not sell or rent your personal information to third parties. However, we may share data with:
- Service Providers: Payment processors, courier companies, and IT support services to facilitate transactions and delivery.
- Legal Authorities: When required to comply with legal obligations, fraud prevention, or enforce our policies.
- Marketing Partners: Only with your consent for promotional emails and targeted advertisements.
________________________________________
5. DATA STORAGE & SECURITY
We implement strict security measures to protect your data from unauthorized access, loss, or misuse. Your data is stored securely and retained only for as long as necessary for business or legal purposes.
________________________________________
6. YOUR RIGHTS UNDER POPIA
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access, update, or correct your personal information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal and business retention requirements.
- Lodge a complaint with the Information Regulator of South Africa if you believe your data is misused.
________________________________________
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy policies of these external sites, and we encourage you to review their policies before providing any personal data.
________________________________________
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
________________________________________
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as outlined.
